Privacy policy
This privacy policy explains how Pro Ultrasound processes personal data submitted through the inquiry forms on this website (Order, Request a quote, Buy in one click and contact forms). We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.
Data we collect
- Contact data — name, phone number, email address.
- Organization data — clinic or company name, country and city, if you provide them.
- Inquiry data — the product you are interested in, your message and the selected inquiry type.
- Technical data — the page from which the inquiry was sent, language, and date and time of submission. We also process technical data needed to protect forms from spam and abuse.
Why we process your data
- To respond to your inquiry and prepare a quotation (performance of a contract or steps prior to entering into a contract).
- To keep records of inquiries and communications (our legitimate interest).
- To comply with legal obligations, such as accounting and tax rules, when a purchase is made.
We do not sell your personal data and do not use it for automated decision-making.
Who receives your data
- Our sales and service staff.
- Our customer relationship management (CRM) system and email service providers that process data on our behalf under data processing agreements.
- Delivery and logistics partners, if you place an order.
Retention
Inquiry data is kept for as long as needed to handle your request and for a reasonable period afterwards for follow-up and record keeping, unless a longer period is required by law.
Your rights
You have the right to access, rectify and erase your personal data, to restrict or object to processing, to data portability, and to lodge a complaint with a supervisory authority. To exercise your rights, contact us using the details on the Contacts page.
Cookies
We use only the cookies and similar technologies that are necessary for the website to work and, where applicable, analytics tools that you can control through your browser or consent settings.
Changes to this policy
We may update this policy when our processes or legal requirements change. The current version is always available on this page.